This Cookie Policy explains how cookies and similar tracking technologies are used on the digital services operated under the Grosvenor Casino Tottenham brand. It describes the types of cookies that may be deployed, the purposes for which they are used, how long they remain active, and the controls available to users. This document should be read together with the Privacy Policy, which sets out the broader framework for handling personal data.
By continuing to use the website after being presented with the cookie notice, you acknowledge that you have read and understood this policy. Where consent is required, it will be requested explicitly before non-essential cookies are placed on your device.
1. What Is a Cookie
A cookie is a small text file containing letters and numbers that is downloaded onto your device when you visit a website. Cookies enable a website to recognise your device on subsequent visits and to store certain information about your preferences or actions. Cookies do not contain executable code and cannot access other files stored on your device.
Similar technologies, such as web beacons, pixels, and local storage objects, may also be used alongside cookies for comparable purposes. References to cookies in this policy include these technologies, unless stated otherwise.
2. Categories of Cookies Used
Cookies used on the digital services are grouped into four categories based on their function and the legal basis under which they are placed.
2.1 Strictly Necessary Cookies
Strictly necessary cookies are essential for the website to function and cannot be switched off in the system. They are set in response to actions taken by the user, such as logging in to an account, navigating between pages, or submitting a form. Without these cookies, services requested by the user cannot be provided.
Strictly necessary cookies do not require user consent under the Privacy and Electronic Communications Regulations (PECR). They are placed on the basis of legitimate operational necessity.
Examples of purposes covered include:
- Session management and authentication
- Maintaining the state of an account during a visit
- Security and fraud-prevention functions
- Compliance with responsible gambling obligations, including self-exclusion status
2.2 Functional Cookies
Functional cookies allow the website to remember choices made by the user and to provide enhanced, more personalised features. They may be set by the platform or by third-party providers whose services are integrated into the pages.
These cookies do not track browsing activity across other websites and are used solely to improve the user experience within the digital services. User consent is required before functional cookies are placed on a device.
Examples of purposes covered include:
- Remembering language or display preferences
- Storing settings previously selected by the user
2.3 Performance and Analytics Cookies
Performance and analytics cookies collect information about how visitors use the website, including which pages are visited most frequently and whether error messages are encountered. All information collected by these cookies is aggregated and is intended to be anonymous. The data is used to improve how the website works.
Google Analytics is used as one of the analytics providers. Google Analytics operates under its own terms of service and privacy policy. The data collected through analytics cookies is used solely for internal analysis and service improvement. User consent is required before analytics cookies are placed on a device.
2.4 Advertising and Targeting Cookies
Advertising and targeting cookies may be set on the website by advertising partners. They may be used to build a profile of user interests and to display relevant content or advertisements on other websites. These cookies do not typically store information that directly identifies a person but are based on uniquely identifying the browser and internet device.
Explicit user consent is required before any advertising or targeting cookies are placed on a device. This consent may be withdrawn at any time using the controls described in Section 4 of this policy.
3. Cookie Retention Periods
The duration for which a cookie remains on a device depends on its type. Session cookies expire when the browser is closed. Persistent cookies remain on the device for a defined period, which varies by cookie. The specific retention period for each cookie is set out in the cookie inventory, which is accessible through the cookie preference centre.
The cookie inventory is reviewed periodically and updated when cookies are added, modified, or removed from the services.
4. Managing Your Cookie Preferences
4.1 Cookie Preference Centre
When a user first visits the website, a cookie notice is displayed that allows the user to accept or decline non-essential cookies. Preferences can be accessed and updated at any time through the cookie preference centre, which is linked in the footer of the website.
Withdrawing consent does not affect the lawfulness of any processing carried out before consent was withdrawn. If consent for functional or analytics cookies is withdrawn, certain features of the website may not operate as intended.
4.2 Browser-Level Controls
Most web browsers allow users to control cookies through their settings. It is generally possible to configure a browser to refuse all cookies, accept only certain types, or notify the user when a cookie is being placed. The method for doing this varies by browser. Users should refer to their browser’s help documentation for specific instructions.
Blocking all cookies through browser settings may affect the functionality of the website, including features that depend on strictly necessary cookies.
4.3 Third-Party Opt-Out Tools
For cookies placed by third-party providers, including analytics and advertising partners, users may also use the opt-out mechanisms provided by those parties directly. For Google Analytics, the Google Analytics Opt-out Browser Add-on is available at tools.google.com/dlpage/gaoptout.
5. Legal Framework
The use of cookies on the website is governed by the following legislation and regulatory guidance applicable in the United Kingdom:
- The Privacy and Electronic Communications Regulations 2003 (PECR), as amended
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- Guidance issued by the Information Commissioner’s Office (ICO)
- Licence Conditions and Codes of Practice (LCCP) issued by the Gambling Commission
Where cookies are used in connection with responsible gambling functions, such as recording self-exclusion status or supporting age-verification sessions, these are treated as strictly necessary and are not subject to marketing-consent requirements.
6. Changes to This Policy
This Cookie Policy may be updated from time to time to reflect changes in the cookies used, changes in applicable law, or updates to the services. When material changes are made, the effective date at the top of this document will be updated and, where appropriate, users will be notified through the website.
Users are encouraged to review this policy periodically to remain informed about the use of cookies.
7. Contact
Questions about this Cookie Policy or requests to exercise rights in connection with personal data processed through cookies should be submitted using the contact details provided in the Privacy Policy. Queries relating to data protection matters may also be directed to the Data Protection Officer, where one has been appointed.